Effective Date: May 25, 2018
GTI Computers (Portsmouth) Ltd. Privacy Notice
This is the privacy notice of GTI Computers (Portsmouth) Ltd. (trading names GTI Computers, Wi-Fibre, eVITE telesystems). In this document, “we”, “our”, or “us” refer to GTI Computers (Portsmouth) Ltd.
We are company number 3004662 registered in the United Kingdom.
Our registered office is at 12 Victory House, Somers Road North, Portsmouth, Hampshire PO1 1PJ.
- This notice is to inform you of our policy about all information that we collect about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
- We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our websites immediately.
- We take the protection of your privacy and confidentiality seriously. We understand that all customers, prospective customers and visitors (Data Subjects) to our websites are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
- We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate.
- Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
- The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
- Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our websites.
The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different categories of your personal information and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
1. Information we process because we have a contractual obligation with you
When you (personally or as your company representative) buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
- verify your identity for security purposes
- sell products to you
- provide you with our services
- provide you with suggestions and advice on products, services and how to obtain the most from using our services.
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
2. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our websites or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail or through web contact form to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of our websites.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us by email email@example.com. However, if you do so, you may not be able to use our websites or our services further.
3. Information we process for the purposes of legitimate interests
We may process information on the basis that there is a legitimate interest, either to you or us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
- whether the same objective could be achieved through other means
- whether processing (or not processing) might cause you harm
- whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so.
For example, we may process your data on this basis for the purposes of:
- record-keeping for the proper and necessary administration of our business
- responding to unsolicited communication from you to which we believe you would expect a response
- protecting and asserting the legal rights of any party
- insuring against or obtaining professional advice that is required to manage business risk
- protecting your interests where we believe we have a duty to do so.
4. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
5. Information provided on the understanding that it will be shared with a third party
Our websites allow you to post information with a view to that information being read, copied, downloaded, or used by other people.
For example, posting a comment on our blogs.
In posting personal information; it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion, we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at firstname.lastname@example.org
6. Complaints regarding content on our websites
We pre-moderate user-generated content.
If you complain about any of the content on our websites, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
7. Information about your direct debit
When you agree to set up a direct debit arrangement, the information you give to the card processing organisation is your implicit consent for them to use your information to pass payments to GTI Computers Ltd.
8. Job application and employment
If you send us information in connection with a job application, we may keep it for up to SIX MONTHS in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for SIX YEARS before destroying or deleting it.
9. Sending a message to our support team
When you contact us, whether by telephone, through our websites or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message/s, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
Use of information we collect through automated systems when you visit our websites
Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any websites. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the websites so that it can be improved.
Some cookies may last for a defined period of time, such as one day or a session (until you close your browser). Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.
- to track how you use our websites
- to record whether you have seen specific messages we display on our websites (like cookies use notification)
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.
11. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our websites are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our websites, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our websites and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally.
Disclosure and sharing of your information
12. Data Processors
We do not disclose your personal information to any third party (except as set out in this notice). Below is a list of data processors (and sub-processors) we pass some personal data.
- Google Analytics. We pass some personal data to Google Analytics for processing with a purpose to provide our websites’ users with the best user experience through the analytics of the usage of the site.
Here is the Google Ads Data Processing Terms, Version 1.2, 12 October 2017 which we agreed with https://privacy.google.com/businesses/processorterms/
- We pass some personal data to MailChimp for processing to manage our communication (email and web forms) through MailChimp’s services.
- Third Party Processors and Sub-Processors
A list of 3rd parties is available on request. You can contact us via email email@example.com
13. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal information from third parties whose services we use.
14. Data may be processed outside the European Union
Our websites are hosted in the European Union.
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
Accordingly, data obtained within the UK or any other country could be processed outside the European Union.
For example, some of the software our websites use may have been developed in the United States of America.
We use the following safeguards with respect to data transferred outside the European Union:
- the data protection clauses in our contracts with data processors.
- SSL certificates protect the websites.
15. How we protect your data
We have put in place security procedures and technical and organisational measures to safeguard your personal information. Access to all internal data servers is limited to the authorised personnel and is controlled via active directory authentication using defined policies to control password expiry and renewal.
While we take reasonable steps to secure your personal data from loss, misuse, interference and unauthorised access, modification and disclosure, you should be aware no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is therefore always some risk assumed by sharing personal data online.
- Websites: we use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.
- We use technical and organisational measures to protect your data within our company.
Among others we use following security methods and tools:
- storage Volumes: managed password access to storage volume
- Two Factor Authentication (2FA) to secure any password breach
- VPN links to encrypt file and data transfer
- Mobile storage encryption
- Antivirus and malware protection
Access to your own information
16. Access to your personal information
- To provide a copy, or update personally identifiable information that we hold about you may send us a request at firstname.lastname@example.org.
- After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
17. Removal of your information
If you wish us to remove personally identifiable information we hold about you, you may contact us at email@example.com or by following an “unsubscribe” link in a footer of our emails.
18. Verification of your information
When we receive any request to access, edit or delete personally identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
19. Use of websites by children
- We do not sell products or provide services for purchase by children, nor do we market to children.
- If you are under 18, you may use our websites only with consent from a parent or guardian
20. How you can complain
- If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation and/or arbitration.
- If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/
21. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
- to provide you with the services you have requested;
- to comply with other law, including for the period demanded by our tax authorities;
- to support a claim or defence in court.
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our websites (www.gticomputers.net/privacy-policy/, www.wi-fibre.co.uk/privacy-policy/, and http://evite.cloud/privacy-policy/) on the day you use our websites. We advise you to print a copy for your records.
phone: 023 9379 0001
postal address: 12 Victory House,
Somers Road North